Privacy Policy
SkillBreed LLC (“SkillBreed,” “we,” “us,” or “our”) is a Florida limited liability company that provides web development, AI-augmented platform services, education tools, and event management. This Privacy Policy describes what personal information we collect through skillbreed.com, our client portal, and our service platforms, how we use it, and the rights you have over it.
By using our website, services, or client portal, you agree to the practices described here. If you do not agree, please do not use our services.
We collect the information you give us (contact details, project info, payments) and a bit that's collected automatically (IP, browser type, cookies). We use it to deliver our services, bill you, and improve the product. We never sell your data to advertisers. You can ask us what we have, correct it, or delete it at any time by emailing privacy@skillbreed.com.
1. Information We Collect
a. Information you provide directly
- Contact & lead-capture forms. Name, email, phone, company, and the message or service interest you submit on our contact form, education page, or intake forms.
- Account information. When we create a client account for you, we store your username, email, role, name, and a securely hashed password.
- Project & intake details. Files, design preferences, content drafts, and answers to service-specific intake questionnaires.
- Billing information. Payment-method details (handled directly by Stripe; we receive the card brand and last 4 digits only), billing address, and invoice history.
- Chat & voice interactions. Messages you send to our AI assistant (“Julie”) and any audio playback requests.
b. Information collected automatically
- Device & connection. IP address, browser type and version, operating system, screen size, and referring URL.
- Usage data. Pages viewed, features used, timestamps, and approximate location derived from IP.
- Cookies & similar technologies. See our Cookie Policy below.
- Server logs. Request method, status code, response size, and user agent — kept for up to 30 days for security and debugging.
c. Information from third parties
If you reach us via a partner referral, Typeform survey, or third-party integration, we receive the information that party transmits. We may also receive identity verification or anti-fraud signals from Stripe.
2. How We Use Your Information
- Provide, operate, and maintain our services and client portal.
- Communicate with you about projects, billing, account changes, and support requests.
- Process payments and prevent fraud via our payment processor.
- Send service updates and (with your opt-in) occasional marketing emails — you can unsubscribe at any time.
- Monitor performance, debug issues, and improve our services.
- Detect, prevent, and respond to abuse, security incidents, or violations of our Terms.
- Comply with applicable laws, regulations, and lawful requests.
3. AI Services & How They Use Your Data
We use third-party AI providers to power parts of our platform (chat assistants, content generation, text-to-speech, semantic search). When you interact with these features, the relevant prompt text, conversation history, or audio request is transmitted to those providers for processing under their respective terms.
- We do not use your interactions to train third-party models. Our AI providers' enterprise/API terms prohibit using customer prompts to train their general models.
- We retain chat history in your session for context, then delete it after a short period of inactivity for public/unauthenticated features, and longer for authenticated portal sessions.
- You should not submit confidential personal data (e.g., government IDs, payment-card numbers, protected health information) into AI chat features. Anything you send to a third-party AI provider becomes subject to that provider's terms.
4. Third-Party Service Providers We Use
We share information with carefully selected processors strictly to deliver our services. Each is bound by their own privacy policy and contractual data-protection terms.
Stripe
Payment processing, subscriptions, invoicing, fraud prevention. Receives card details (we never store them).
Google reCAPTCHA
Bot detection on forms. Receives IP and basic browser fingerprint per Google's terms.
AI providers
Leading enterprise AI providers power our chat, content generation, semantic search, and voice features. Their enterprise/API terms prohibit using customer prompts to train their general models.
Email marketing platform
Used for opt-in newsletters. Receives email, name, and opt-in status — and only when you opt in.
Transactional email delivery
Outbound transactional email such as account confirmations, receipts, and password resets. Receives recipient email and message.
Cloud hosting provider
US-based cloud hosting infrastructure (servers and object storage). Holds the data we process, at rest.
A current list of named subprocessors is available on request to privacy@skillbreed.com — useful for enterprise procurement reviews.
5. How We Share Information
We share personal information only in these limited circumstances:
- With the service providers listed above, strictly to deliver our services to you.
- With your consent, such as when you authorize us to share a portfolio piece for marketing.
- For legal compliance, in response to a valid subpoena, court order, or legal process, or to protect rights, safety, or property.
- In a business transaction such as a merger, acquisition, or sale of assets — in which case we will notify you and give you choices where required by law.
We do not sell your personal information. We do not share your information with advertising networks or data brokers.
6. Data Retention
| Contact-form submissions | 3 years from last interaction, then anonymized or deleted |
| Client account & billing records | For the life of the account plus 7 years for tax/compliance |
| AI chat history (anonymous) | Session-only; cleared after a short inactivity window |
| AI chat history (logged-in) | Retained for a limited period to provide conversation context, then deleted or anonymized |
| Server & security logs | 30 days |
| Marketing list (opted-in) | Until you unsubscribe |
When retention expires, we either securely delete the data or irreversibly anonymize it.
7. Your Rights
Depending on where you live, you have some or all of the following rights:
- Access. Request a copy of the personal information we hold about you.
- Correction. Ask us to correct anything that's inaccurate or incomplete.
- Deletion. Ask us to delete your information (subject to legal retention obligations).
- Portability. Receive your information in a structured, machine-readable format.
- Restriction or objection. Ask us to pause or stop certain types of processing.
- Withdraw consent. For anything where we rely on your consent (e.g., marketing emails).
- Non-discrimination. We will not refuse service or charge you differently for exercising these rights.
To exercise any of these rights, email privacy@skillbreed.com from the email address associated with your account. We respond within 30 days. If we deny your request, you have the right to appeal or file a complaint with your local data-protection authority.
If you are a California resident, the CCPA/CPRA gives you the right to know what we collect, request deletion, opt out of any sale (we do not sell), and not be discriminated against for exercising your rights. If you are in the EU, UK, or EEA, the GDPR/UK GDPR gives you the additional right to lodge a complaint with your supervisory authority. Our legal basis for processing is contract performance (delivering services), legitimate interest (security, improving the product), and consent (marketing).
8. Children's Privacy
Our services are not directed to children under 13 and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please email privacy@skillbreed.com and we will delete it.
9. International Transfers
Our infrastructure is located in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S. We rely on standard contractual clauses or equivalent safeguards where required by applicable law.
10. Security
We protect your information with industry-standard safeguards including:
- Modern TLS encryption in transit and encryption at rest for sensitive fields.
- Industry-standard password hashing and session-token authentication.
- A network firewall with default-deny posture and intrusion detection.
- Daily malware scanning and file-integrity monitoring.
- Daily encrypted backups with rollback capability.
- Automated attack-pattern monitoring on internet-facing services.
- Cryptographic signature verification on webhooks and rate limiting on authentication endpoints.
- Automatically applied security patches.
No method of transmission or storage is 100% secure. In the event of a breach involving your personal information, we will notify you and applicable regulators as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy here with a new “Effective” date. For material changes, we will give you reasonable advance notice — including, where appropriate, an email to your account address. Your continued use of our services after the effective date constitutes acceptance of the revised policy.
12. Contact Us
For any privacy-related question, request, or concern, please contact us:
Privacy Contact
2831 E Oakland Park Blvd
Ste 9 #3098
Fort Lauderdale, FL 33306
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, client portal, and services (collectively, the “Services”) operated by SkillBreed LLC (“SkillBreed,” “we,” “us”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility & Account Registration
You must be at least 18 years old and able to form a legally binding contract to use the Services. Client accounts are created by SkillBreed at the start of an engagement; you are responsible for keeping your login credentials confidential and for everything that happens under your account. Notify us promptly at services@skillbreed.com if you suspect unauthorized access.
2. Description of Services
SkillBreed offers, among other things:
- Web Development — custom websites and platforms across multiple subscription tiers, plus à la carte add-ons.
- Hosting & Maintenance — managed hosting, SSL, daily backups, monitoring, security stack.
- AI Assistants — branded chat assistants and supporting infrastructure.
- Education tools — interactive learning resources available at skillbreed.com/education.
- Event management — registration and ticketing for SkillBreed-hosted events.
Specific deliverables and timelines for each engagement are defined in the Scope of Work or order form you accept at signup.
3. Subscription Plans, Pricing & Term
a. Auto-renewal
Subscriptions automatically renew at the end of each billing cycle (monthly by default) unless cancelled. After your initial term ends, the subscription continues on the basis stated in your Scope of Work.
b. Add-ons & one-time work
Add-on services, custom development, and migration work are quoted separately in writing and billed at the rate stated in your Scope of Work or order form. Add-ons may have their own minimum terms.
c. Price changes
We may adjust pricing for future billing cycles with at least 30 days' written notice (email to your account address counts). Pricing in effect at the time of your renewal applies to the next cycle. If you don't agree, you may cancel before renewal.
4. Billing & Payments
- Payment method. All billing is processed through a PCI-compliant third-party payment processor. You authorize us to charge your designated payment method for recurring subscription fees, setup fees, and approved add-ons.
- Billing cycle. Monthly subscription fees are billed on the 1st of each calendar month for the prior month's service.
- Setup fees. One-time setup fees are charged at engagement kick-off, before substantive build work begins.
- Failed payments. If a payment fails, we will notify you and attempt to resolve the charge. Continued non-payment may result in suspension or termination of Services and pursuit of the outstanding balance.
- Taxes. Pricing is exclusive of applicable sales, use, or value-added taxes. You are responsible for any such taxes, which we will collect where required.
- Disputes. Notify us in writing of any billing dispute within 60 days of the invoice date.
5. Cancellation & Refunds
If you cancel within 30 days of your engagement kick-off, you'll receive a refund of monthly fees paid (setup fees are non-refundable once design work has begun, but we'll prorate any unstarted work).
After the initial 30 days:
- Early cancellation after the initial 30 days may trigger an early-termination fee or conversion to a maintenance-only plan, as set out in your Scope of Work.
- You may cancel a month-to-month maintenance subscription at any time with 30 days' notice. We will turn over any deliverables you own and provide a final invoice for any usage-based charges accrued.
- SkillBreed may terminate for material breach (non-payment, abuse, illegal use) with written notice. Pre-paid fees for unused future periods will be refunded except where termination is for cause.
6. Intellectual Property
- Your content. You retain all rights to content you provide us (logos, copy, photos, data). You grant us a license to use it as needed to deliver the Services.
- Your deliverables. Upon full payment, you own the custom code, designs, and content created specifically for you under your engagement. You may take them with you at the end of your term.
- Our frameworks & templates. Underlying code libraries, reusable components, design systems, internal tooling, and any pre-existing SkillBreed intellectual property remain ours. We license you a perpetual, non-exclusive right to use them as embedded in your deliverables.
- Our marks. “SkillBreed,” our logos, and our taglines remain our trademarks. You may not use them without written permission.
7. Acceptable Use
You agree not to:
- Use the Services for any illegal purpose or in violation of any law.
- Upload or transmit malware, spam, harassing content, or material that infringes someone else's rights.
- Probe, scan, or test the vulnerability of our infrastructure without our prior written consent.
- Reverse-engineer, decompile, or attempt to extract source code from our applications beyond what is permitted by your deliverables license.
- Use automated means to scrape, harvest, or extract data from our Services.
- Interfere with the Services or disrupt other users' access.
- Use AI features to generate content that is illegal, defamatory, harassing, or violates a third party's rights.
8. AI-Generated Content
Our Services include AI-generated text, voice, and recommendations. AI output:
- may be inaccurate or out of date — you are responsible for reviewing it before relying on it;
- does not constitute professional advice (legal, medical, financial, etc.);
- may, in rare cases, contain content similar to publicly available material — review for appropriate attribution where relevant.
We provide AI features “as is” without warranties about output quality, originality, or fitness for any particular purpose.
9. Third-Party Services
The Services integrate with third-party providers as described in our Privacy Policy. Your use of those providers' features through our Services is subject to their terms. We are not responsible for outages, errors, or policy changes by third-party providers, but we will work in good faith to mitigate any impact on you.
10. Warranties & Disclaimers
EXCEPT AS EXPRESSLY STATED IN A WRITTEN AGREEMENT WITH US, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected. Service-level commitments, where applicable, are stated in your Scope of Work.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER SKILLBREED NOR ITS OFFICERS, EMPLOYEES, OR CONTRACTORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SKILLBREED IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US $500. Some jurisdictions do not allow exclusions or limitations of certain damages, so portions of this section may not apply to you.
12. Indemnification
You agree to indemnify and hold SkillBreed harmless from claims, damages, or expenses (including reasonable attorneys' fees) arising from (a) your content, (b) your violation of these Terms, (c) your misuse of the Services, or (d) your violation of any third party's rights or applicable law.
13. Termination
We may suspend or terminate your access to the Services for material breach of these Terms, prolonged non-payment, or risk to the security or integrity of our platform. Upon termination, your right to use the Services ends and we will return or delete your data per our standard offboarding process. Sections of these Terms intended to survive (IP, disclaimers, limitation of liability, indemnification, governing law) will survive termination.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws principles. The exclusive jurisdiction for any dispute that is not subject to arbitration is the state or federal courts located in Broward County, Florida, and you consent to personal jurisdiction there.
Informal resolution first. Before filing any formal proceeding, you agree to contact legal@skillbreed.com with a brief description of the dispute. We will attempt in good faith to resolve it within 30 days.
Class-action waiver. To the extent permitted by law, disputes will be resolved on an individual basis; you may not bring or participate in a class, collective, or representative action against SkillBreed.
15. Changes to These Terms
We may update these Terms from time to time. The “Effective” date at the top reflects the latest revision. For material changes, we will notify active clients by email at least 30 days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.
16. Miscellaneous
- Entire agreement. These Terms, your order form / Scope of Work, and our Privacy Policy are the entire agreement between you and SkillBreed regarding the Services.
- Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign to a successor in connection with a merger, acquisition, or sale of substantially all assets.
- No waiver. Our failure to enforce any right is not a waiver of that right.
- Severability. If any provision is held unenforceable, the remaining provisions will continue in full force.
- Force majeure. Neither party is liable for delays caused by events outside its reasonable control.
17. Contact
Questions about these Terms? Email legal@skillbreed.com or use the contact details in the Privacy section above.